Who Are We? Founded in the heart of London in 2019, JPHA has swiftly risen to prominence as one of the UK's leading online retailers of scotch whisky. Our journey began with a simple vision: to bring the finest spirits to connoisseurs and enthusiasts across the nation. Today, we stand as a testament to the passion and dedication we pour into every aspect of our business.
Why JPHA Stands Out? At JPHA, we are more than just a retailer; we are curators of exceptional experiences. Our commitment to excellence is evident in every step of your journey with us. From the moment you enter our digital storefront to the point where you savour the first sip of our carefully selected whisky, our focus is on delivering unparalleled quality and service.
Unmatched Customer Experience Our heart lies in our customer service. We believe that choosing the right whisky should be an enjoyable and seamless experience. Our dedicated team of connoisseurs is not just knowledgeable about our products; they are passionate about helping you find the perfect match for your palate. With their expertise, your orders are processed with both care and speed, ensuring that your new exquisite bottle of scotch arrives promptly, ready to be enjoyed.
Our Base of Operations Nestled in London, our operations are headquartered in an expansive 2000 square foot warehouse. This impressive facility is more than just a storage space; it's a hub where the magic begins. Here, every bottle is treated with the respect it deserves, stored under optimal conditions until it finds its way to you.
In a world where the online marketplace is ever-evolving, JPHA stands as a beacon of quality and dedication. Choose us for an experience that transcends the ordinary, where every bottle tells a story of heritage, craftsmanship, and the unyielding pursuit of excellence.
From a modest 75 sq ft lock-up in 2019, we embarked on our vision with only 10 items, aiming to redefine the whisky shopping experience. Despite challenges, by 2023, we've undergone a remarkable transformation. Now occupying a spacious 2000 sq ft industrial unit, we proudly house a warehouse and offer over 700 unique SKUs, embodying our dedication to quality and customer satisfaction.
Celebrating the trust of our customers, we've fulfilled over 10,000 orders and earned an incredible 1000 5-star reviews on Trustpilot. Each interaction fuels our dedication to delivering an unparalleled whisky shopping experience.
As we express gratitude to our customers, partners, and team, we're propelled forward, committed to raising the bar for customer service in 2024 and beyond.
