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About Us

Who Are We? Founded in the heart of London in 2019, JPHA has swiftly risen to prominence as one of the UK's leading online retailers of scotch whisky. Our journey began with a simple vision: to bring the finest spirits to connoisseurs and enthusiasts across the nation. Today, we stand as a testament to the passion and dedication we pour into every aspect of our business.

Why JPHA Stands Out? At JPHA, we are more than just a retailer; we are curators of exceptional experiences. Our commitment to excellence is evident in every step of your journey with us. From the moment you enter our digital storefront to the point where you savour the first sip of our carefully selected whisky, our focus is on delivering unparalleled quality and service.

Unmatched Customer Experience Our heart lies in our customer service. We believe that choosing the right whisky should be an enjoyable and seamless experience. Our dedicated team of connoisseurs is not just knowledgeable about our products; they are passionate about helping you find the perfect match for your palate. With their expertise, your orders are processed with both care and speed, ensuring that your new exquisite bottle of scotch arrives promptly, ready to be enjoyed.

Our Base of Operations Nestled in London, our operations are headquartered in an expansive 2000 square foot warehouse. This impressive facility is more than just a storage space; it's a hub where the magic begins. Here, every bottle is treated with the respect it deserves, stored under optimal conditions until it finds its way to you.

In a world where the online marketplace is ever-evolving, JPHA stands as a beacon of quality and dedication. Choose us for an experience that transcends the ordinary, where every bottle tells a story of heritage, craftsmanship, and the unyielding pursuit of excellence.

Read What Our Customers Say
RATED EXCELLENT

All of our reviews are verified via independent review site TrustPilot, so you can be assured every comment is from a real customer and their feedback is genuine.

Our Humble Beginnings:

In 2019, we embarked on our venture with nothing but a 75 sq ft lock-up unit and a vision. With just 10 carefully selected items in our inventory, we embarked on a mission to provide whisky enthusiasts with an extraordinary shopping experience. This initial step was fraught with challenges, from the confined space that hindered deliveries to the ambitious aspirations that fueled our determination.

A Remarkable Transformation:

Fast forward to 2023, and the transformation is nothing short of astounding. From our modest beginnings, we have evolved into a dynamic force in the whisky market. Our growth and success have been driven by our unwavering commitment to quality, authenticity, and customer satisfaction. In a significant leap, we moved into a spacious 2000 sq ft industrial unit, proudly establishing our own warehouse. This transition has allowed us to offer an expansive inventory of over 700 unique SKUs, granting our customers access to a diverse array of premium whiskies.

Celebrating Customer Trust:

Our journey of growth and expansion would be incomplete without acknowledging the cornerstone of our success: our valued customers. With over 9000 orders fulfilled and an astonishing 600 5-star reviews on Trustpilot, we are humbled by the trust and loyalty our customers have shown us. Each interaction, purchase, and review has fueled our passion and dedication to delivering an unparalleled whisky shopping experience.

Gratitude and Moving Forward:

As we reflect on our journey, we extend our sincerest gratitude to our customers, partners, and team members. Your support has been instrumental in propelling us to new heights and embracing change. With 2023 marking a pivotal year of growth for us, we are more committed than ever to raising the bar for customer service and satisfaction.

In Conclusion:

At JPHA, we believe that every sip of whisky tells a story, and we are honored to be a part of your whisky journey. With an unwavering commitment to quality, authenticity, and customer delight, we invite you to explore our carefully curated selection of premium whiskies. Thank you for choosing JPHA and being a part of our ongoing narrative of growth, excellence, and the pursuit of whisky perfection.

Founder of JPHA - James Pham

© 2024 JPHA, All Rights Reserved

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