For orders placed before 1pm, we endeavour to process the same business day. Orders placed after 1pm will be processed the next business day.
During sale events and new item launches, there may be a slightly longer processing time.
All JPHA orders are hand-picked and packed with love from London, England.
You can choose between a refund or a credit note on full priced items.
Item(s) must be returned in their original condition and packaging. Return shipping methods and associated costs are the responsibility of the customer.
Sale items can not be refunded for change of mind.